Terms of Service


ORDERS
We take payment only by Paypal and each item has a link to Paypal's own secure shopping cart.
If you are not from the UK, please select Europe or World from the drop down list on the individual product pages for shipping costs. We will discount shipping on some qty orders.
Solution Graphics
After placing an order you will receive an email from Paypal detailing your order.
We receive the same email and will then pack the item and send it.
If an item is sold out we will refund and notify you promptly.

DELIVERY
Purchased items are dispatched within two working days (excluding weekends)
Items are delivered by standard first class post or standard airmail. Heavy bulky items will be sent by courier. Items will normally be received within within 3-5 working days for UK and 7-10 days overseas. Please contact us for specific /urgent requests.
We cannot accept responsibility for items sent overseas without insurance. Please let us know if you want to pay for insurance (Royal Mail charge around £5 extra for airsure).

RETURNS
If you have a problem with your order, please email first. We accept returns for faulty items or items not as described. Should you wish to return an item please remember to include your name and address in the package.

PERSONAL DETAILS
We do not store credit card details - Paypal are our payment processor.
The only personal details we hold are provided in Paypal's dispatch email which includes name address and email address.
Please see our privacy policy

Please do not hesitate to contact us for more specific details.

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