Unbranded Warm soft spot diffuser

International Shipping – Duties & Taxes Explained

All prices are in GBP and postage is charged at checkout. Import duties, taxes and customs handling fees are not included in our price and are the buyer's responsibility.

UK buyers: No extra charges – price + postage is final.

EU buyers (from 1 July 2026):
• EU has introduced a temporary flat €3 customs processing fee per item for parcels valued up to €150 shipped from GB to EU.
• This €3 is collected by your local customs/postal service on delivery, in addition to any VAT (typically 19-23% depending on country).
• Orders over €150 may be subject to standard duty rates + VAT.
• We mark all parcels accurately – we cannot mark as gift or lower value.

Rest of World: USA, Australia, Japan etc – duty thresholds vary. USA currently $800 de minimis, Australia AUD $1000. Please check your local rules before ordering.

We ship with accurate customs declarations and include invoice inside parcel. If you are unsure, please contact us before buying.